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Vivint Canada Review (2026): What Happened to Vivint in Canada

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Editorial score: 6.5/10

Best for: Premium smart-home hardware — now sold through TELUS in Canada

  • Canadian operations folded into TELUS (verified 03-Jul-2026)
  • Existing customers: monitoring continued through transition
  • New Canadian customers served via TELUS SmartHome

Vivint built its reputation on premium smart-home security, but in Canada the practical answer to “should I get Vivint?” has changed: TELUS acquired Vivint’s Canadian operations, and Vivint’s own Canadian location pages now carry TELUS SmartHome branding (verified 03-Jul-2026). A new Canadian customer shopping for Vivint today is, in effect, shopping for TELUS.

What happened

TELUS acquired Vivint’s Canadian business in 2022. Existing Vivint Canada customers continued receiving monitoring, support, and billing through Vivint during the transition, while Vivint’s Canadian web presence progressively redirected to TELUS SmartHome. The Vivint product line itself — premium panels, cameras, and professional installation — continues in the U.S. market.

What this means if you’re shopping today

If you’re drawn to what Vivint was known for — premium equipment, slick app, professional install — the Canadian route to that experience is now through ADT by TELUS / TELUS SmartHome. Comparing “Vivint vs. anything” in Canada in 2026 is really comparing TELUS’s offer against the field, which is why our Vivint vs. Alarm Guard comparison frames it that way.

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If you’re an existing Vivint Canada customer

Your monitoring didn’t lapse in the transition, but it’s worth confirming who now holds your agreement, what its remaining term is, and whether your rate changes at renewal — the same questions we recommend for former Bell Smart Home customers, whose provider also changed underneath them.

Verdict

The score reflects the situation, not the hardware: good equipment, but a brand in transition in Canada, quote-based pricing, and no independent Canadian offer distinct from TELUS. Shortlist it through the TELUS door or compare alternatives in the full rankings.

Frequently asked questions

Is Vivint still available in Canada?

Vivint’s Canadian operations were acquired by TELUS, and Vivint’s Canadian location pages now carry TELUS SmartHome branding (verified 03-Jul-2026). New Canadian customers are effectively served through TELUS.

What happens to existing Vivint Canada customers?

Monitoring and billing continued through the transition. Confirm directly who holds your agreement now, its remaining term, and renewal terms.

Is Vivint equipment better than other providers’?

Vivint’s hardware and app earned a premium reputation, but in Canada the buying decision now runs through TELUS — compare the current TELUS SmartHome offer against alternatives rather than shopping the Vivint brand in isolation.

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